Data Leaders Who's Who: Silvio Giorgio

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Silvio Giorgio

GM Data Science, Australia Post

In the second edition of Data Leaders Who’s Who, we are joined by Australia Post’s GM Data Science, Silvio Giorgio.

Australia Post's developments in data and AI have received much acclaim of late. Most recently "Happy Post" was awarded the winner for customer excellence in the 2021 World Post & Parcel Awards. Meeting with Silvio, it quickly becomes clear his ability to share his vision for making magic with data at Australia Post is key to affecting change.

During this interview, Silvio shares a wealth of information in answering the following questions:

• How have you organised your analytics function at Australia Post and the rationale for setting it up that way?

• How have you made this work so successfully?

• What are the biggest challenges when educating business users on data science?

• Your work on The Eye – Australia Post’s Digital Twin has attracted much media attention. In your opinion why has this project been so pivotal to the delivery experience?

• What work at Australia Post to date are you most proud of?

“OUR DATA TO INSIGHT TO INTERVENTION STRATEGY SET A CLEAR DESTINATION TOWARDS AI ENABLED INTERVENTION, AND A PATH TO GET THERE FROM DATA.”

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